Abdelsalam Ghandour

CEO. and quality manager

Mushrifah, مِـنْـطَـقَـة مَـكَّـة الـمُـكَـرَّمَـة

حول Abdelsalam Ghandour :

Abdelsalam Ghandour
CEO and Quality Manager

Results - driven and hard working Chief Executive Officer skilled at pro-actively participating in all aspects of business development and management from operations and finance to marketing and human resources.
Effective leader with a business administration, quality management and medical degrees from high standards universities. With well developed communications skills and excellent multitasking abilities. Accomplished executive manager capable of identifying new opportunities and sustaining extraordinary business growth.

Practical experience
* Medical representative at Egy phar company for medical services and pharmaceutical industries from 01/ 03 2006 to 25 /02/ 2007.
-key achievement ,
Best achiever award with 145% target achievement.

* senior Medical representative at Egy phar company for medical services and pharmaceutical industries from 26 / 02 /2007 to 30/08/2008
- Key achievement,
Best team leader award with 122% total team achievement.

*General Practitioner, Department of Health, Damietta, from 01/03/2007 to 07/02/2008.

* Resident Physician, Psychiatry, Directorate of Health Affairs, Dakahlia, from 07/02/2008 to 28/12/2008.

* Resident Physician Psychiatry at the Mental Health Hospital in Dakahlia in Damira from 28/12/2008 till 30/03/2022.

* Quality Coordinator of the Mental Health Hospital in Dakahlia from June 1, 2009 till 27/07/2010.

* Specialist in quality management systems registered with the Doctors Syndicate from 28/07/2010.

-Duties and Responsibilities;
As CEO and Quality Manager in multiple organizations, it was my responsibility to:

* Initiate and oversee the development of a comprehensive quality improvement program.

* Direct and coordinate in conjunction with the medical staff and system leadership, the quality initiatives for the organization.

* Foster and maintain collaborative relationships with external agencies related to quality initiatives, including but not limited to quality schools, government agencies, and other stakeholders.

* Initiate, oversee, and integrate a comprehensive medical safety program as an integral component of hospital quality services.

* Define and coordinate the participation of Infection Control/Epidemiology, Safety, Occupational Health Services, Risk Management, Quality Improvement Services, and others as necessary.

* Establish relationships with external agencies related to medical safety programs, including but not limited to quality schools, government agencies, and other stakeholders.

* Oversee a comprehensive Medical Safety Program in efforts to improve the safety of patients, visitors, and employees and makes recommendations for performance improvement activities related to medical safety in the hospitals and complexs with Quality Improvement staff.

* Oversee reporting of events as required by regulatory agencies in collaboration with Corporate Compliance/Risk Management/Legal Affairs.

* Coordinate and oversee data collection and analysis, reporting improvement activities, and following-up related medical errors.

* Lead the development of organization policies and procedures related to quality improvement and medical safety and participates as a stakeholder in the crafting of organization policies.

* Serve as a leader in Performance Improvement (PI) efforts related to medical safety by conducting the root causes analysis in cooperation with RMH root causes analysis team for specific patient care trends and for investigation and internal reporting of sentinel events.

* Communicate PI and medical safety activities on a regular basis to the medical staff and engages medical staff in PI activities.

* Review and evaluate service of the organization that are affected by quality/medical safety/regulatory issues, to ensure that safety/regulatory recommendations are implemented and the desired results are obtained.

* Plan, design, develop deliver and educate medical staff regarding regulatory issues, new statutes/guidelines, performance improvement, quality promotion, medical safety activities and participate in activities related to accreditation.

* In collaboration with clinical leaders, participate in the development, monitoring, reporting, and improvement activities related to clinical pathways and guidelines.

* Set system policy for organizational structure and collaborates in the approval of proposed structures.

* Develops long-range goals, annual objectives, and strategies for area(s) of responsibility.

* Collaborate with CQI & PS’s Medical Informatics unit to develop computerized programs or software’s for incident report system, CQI & PS website (intranet/internet) improvement and electronic document control to improve quality systems.

*Plan, participate and supervise financial and fiscal policies.

* Plan, lead and manage all human resources tasks.

* Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills and abilities.

* Lead all contract and human resources negotiations.

* Perform other applicable tasks and duties assigned within the organizational strategies to improve all departments performance.

* Coordinator of the Quality Committee at Dar Al-Huda Mental Health Hospital from 01/06/2009 till 01/02/2010

* Chairman of the Quality Committee at Dar Al-Huda Mental Health Hospital from 01/02/2010 till 31/1/2015.
-Key achievement;
Accreditation with GAHAR Egyptian Quality Standards

* Manager of the Quality unite at Dakahlia Mental Health Hospital from 28/07/2010 till 30/ 03/2022.

* CEO. and quality manager of Dar Elhoda hospital from 01/01/2015 till 05/12 /2021.
- Key achievement,
_ Increase total revenues by 350% in 6 years.
_ Developed various underperforming departments to reduce stagnation and increase productivity.
* Effectively managed team of over 60 employees of different educational and cultural levels

* CEO.and Quality Unit Manager at Albandar clinic company for medical services from 01/04/2022 till now.
-Key achievement ;
_ Increase total revenues by
135% in 1 year.
_ Effectively managed team of over 350 employees in 6 location in 2 countries with various educational and cultural levels.
_ Developed various threatening and underperforming departments to reduce threats and increase productivity.

Training courses:
• Training course (basic care for new doctors) from 05/05/2007 to 20/05/2007 Directorate of Health and Population Damietta Ministry of Health of Egypt
• Training course (quality and methods of problem solving / quality improvement) from 21/06/2010 to 23/06/2010 General Secretariat of Mental Health, Egyptian Ministry of Health
• Training course (prevention and control of fire hazards) from 1/1/2011 to 06/01/2011 Civil Defense Department Dakahlia, the Egyptian Ministry of Interior
• Training course (preparation of human development coach) from 16/07/2012 to 20/07/2012 Egyptian Ministry of Culture in cooperation with the General Union of Human Development Trainers in Dakahlia
• A training course (the leader of excellence) from 08/04/2014 to 10/04/2014 Training and Consulting Center Faculty of Law Mansoura University
• Training course (Comprehensive program in human development) from 21/06/2014 until 17/07/2014 Training and Consulting Center Mansoura University
• Training course (business management skills) from 04/04/2015 to 23/04/2015 Training and Consulting Center Mansoura University
• First aid course from the European Council for Recovery in cooperation with the Egyptian National Council for Rehabilitation
• A certified training course in cardiac rehabilitation (B.L.S) from the European Council for Rehabilitation in cooperation with the Egyptian National Council for Rehabilitation
• A training course (the law of caring for the mental patient and its executive regulations) from 3/5/2010 to 6/5/2010 from the National Council for Mental Health- Egyptian Ministry of Health
• Training Course (10th Medical Division) in 27/06/2010 General Secretariat of Mental Health Ministry of Health - Egypt
• Training course (Forensic Psychiatry) from 12/06/2010 to 16/06/2010 General Secretariat of Mental Health - Egyptian Ministry of Health.

-N.B
Mr. Director of human resources department,

I noticed the job posting for excutive position and quality management unit position in your web site and I was strongly driven to apply instantly.
As a Chief Executive Officer and Quality Unit Manager at several organizations, with 15 years experience and certification, I believe that I have the adequate experience and skills to be your next dynamic employee you are looking for.

I am excited at the prospect of bringing my skills and experience to your organization.
I look forward to hearing from you at your earliest convenience to discuss how my experience and qualifications will align with your organization needs and position requirements.
Thanks for your time and consideration.
Best regards,
Sincerely,
Abdelsalam Ghandour
CEO &Quality Manager

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