Abdou Mandoudi

Abdou had an outstanding year, demonstrating strong leadership, dedication, and a focus on continuous improvement. He embodies his role exceptionally well, fully embracing the day-to-day operations and consistently seeking opportunities to expand his knowledge and expertise. His proactive approach and ability to work seamlessly with his peers make him a valuable asset to the team. He ensures that tasks are completed efficiently and effectively. Abdou’s engagement with the DBRG MENA has been commendable, and his efforts toward finalizing a dedicated prayer room for the hotel reflect his commitment to inclusivity and employee well-being. Additionally, within his division, he contributes in financial report analysis, month-end closing, and ownership report preparation, demonstrating a keen eye for detail and a strong grasp of financial operations. His management of CAPEX projects within the F&B division further highlights his ability to drive results and contribute to the hotel's long-term success. As he continues to grow professionally, Abdou is ready for the next step in his career and is actively exploring available opportunities. His strong leadership, analytical skills, and dedication to operational excellence position him well for future success, and we look forward to seeing where his journey takes him next.

Dynamic and results-oriented Assistant Director of Operations with extensive experience in the hospitality industry, specializing in hotel management, food and beverage operations, and event services. Demonstrated success in overseeing all aspects of hotel operations, including Rooms and Food & Beverage divisions, to ensure exceptional guest experiences and maximize revenue growth. Skilled in strategic planning, leadership development, and performance optimization to drive operational excellence and meet organizational objectives. Adept at fostering a culture of service excellence, employee engagement, and continuous improvement. Proven ability to collaborate effectively with cross-functional teams and implement innovative solutions to enhance guest satisfaction and profitability. 

Some of my achievements include:

• Maximizing revenue by 50% and leading the most successful Starbucks store in the region.
• Opened Hyatt Regency Portland, Oregon, USA offering 600+ rooms and managing 250+ staff, showcasing exceptional leadership and operational excellence.
• Successfully opened a new restaurant at Hyatt Regency Indianapolis, USA. 
• Spearheading initiatives that led to increased colleague engagement, improved customer service, and revenue growth.
• Effectively managing 70,000 square feet of event space, ensuring seamless event execution.

BA degree in Psycholinguistics and Degree in Hospitality Management. 

I speak three languages: Arabic, French and English