Ahmed Abdelkarem

A Microsoft and Cisco certified System administrator with Over 6th years of experience in Information technology filed 

Ahmed focused on Virtualization Technologies and Cloud Computing.

Specialties: Windows Server, Hyper-V, Disaster Recovery ,Storage, Networking, 

Managing Windows Servers 2003,2008,2012 and 2016.

- Backup Solutions: Symantec Backup Exec, Veeam Backup and replication

System Administrator - 06/2019 to until now     

Al-Watani Medical Complex, Hail, Saudi Arabia       (Health Care)

Responsibilities And Duties

• Backup of all employee data and Database with Veeam Agent Backup – KLS.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Follow up Network Support in troubleshoot network or connectivity problems for users.
• Manage, and Monitor Network and Control Internet bandwidth by Sophos XG Home.
• Maintaining up to date Antivirus levels on all machines by my Kaspersky.
• Manage Basic SQL Server databases and Monitor systems health and performance.
• Determine an organization’s system needs and install network hardware and software.
• Troubleshoot system and network problems, diagnosing and solving hardware or 
  software faults and replace parts as required.
• Training employees, following up the problems of the medical and accounting system program, the pharmacy program, and communicating with the company to solve problems.

Achievements

• I installed Sophos XG Firewall Home Edition.
• Create a storage server to keep backup.

System Administrator - 01/2018 to 05/2019                                                                                              

Mobile Shop Egypt, Giza, Egypt        (Retail)

Responsibilities And Duties

• Configure Network infrastructure for the HQ office and all Branches.
• Maintaining up to date Antivirus levels on all machines by Kaspersky Central 
• Configure, manage active directory on Windows server 2008 R2. 
• Administrator for the Enterprise Network in the Company.
• Configure, manage and troubleshoot Kaspersky Anti-Virus Server & Client 
• Responsible for network Infrastructure, Cabling, Patch Panels, Racks, Servers.
• Configure, manage and troubleshoot the E-mailing system for Mobile shop enterprise.
• Troubleshoot Problems in Branches lease line and VPN.
• Monitor IT Servers and Systems
• Designing and implementing new network solutions and Datacenter

Technical Support - 02/2015 to 12/2017

Al Bunyan Trading & Supplies (El-Fergany Super Market), Cairo, Egypt         (Retail)

Responsibilities And Duties

• Fix the problems of Casher (Printer Casher - Scanner Casher 

- Connection program to the database SQL Server Express. 

• Follow-up and maintenance of computers for employees.
• Install and operate new the computers, printers and install the software and operating systems
• Troubleshoot systems and network problems and solving hardware and software faults, replace parts as required.
• Connect computers to the master server and resolve the problem of connecting to the master server
• Connect the branches through the Internet ADSL or USB Modem through the firewall Mikrotik SSTP Server to Client.

Achievements

• Link Faisal Giza branch with management through Mikrotik with SSTP sever to client.

 Bachelor of Information technology – 2015       Institute of Computer Science, Cairo, Egypt