Ali Hussain

business administration and Customer service experiences. I have a strong understanding and hands-on experiences in core principles and methodologies in business administration, HR, Customer service, payroll, ERP, SAP, Concur, Oracle systems and Microsoft suite. I am also a quick learner with strong analytics, problem-solving, and communication skills.

• Own and manage the customer relationship resolving calls in an efficient and timely manner. • Liaise with other departments within the company to resolve account queries. • Working as part of a team to ensure the Customer Services function offers World Class Customer Service at all times. • Provide internal and external customers with accurate and timely information. • To communicate positively with all involved departments in order to facilitate customers receive the expected distinguished service. • Create and promote an environment that fosters both individual and team development to ensure the outstanding delivery of customer service. • Mentor and support new employees.

 Business Administration Management May 2012- August 2017-Saginaw Valley State University. United States-Majored in Business Administration Management