Ali Ozair Rana

I have over 10 years of hands-on experience in application support, administration, planning, implementation, troubleshooting, and maintenance. I am looking for a middle to senior level positionas an IT Professional in a well-regarded organization that providesan immediate challenge, opportunities for career growth, and advancement. I aim to leverage my knowledge and experience in this role effectively.

I have over 10 years of hands-on experience in application support, administration, planning, implementation, troubleshooting, and maintenance. My expertise includes UCCE/PCCE, IP Telephony/VoIP, CUCM, CVP, VVB, ICM & VXML scripting, CUIC, CCMP, Finesse, CUSP, Voice Gateways, Recording Solutions, and VMware. Throughout my career, I have consistently supported customers in resolving complex issues and successfully implemented configuration and design changes.

Bachelor of Science in Information Technology (4 years)     2010-2014