Assal Alhajhog

I am a highly dedicated and proactive professional with a major in hotel management and hospitality leadership and have over 4+ years of significant experience gained across different industries. I have a passion and I am seeking a job in a company with a positive atmosphere that will motivate me to improve my skills and therefore to innovate the work culture for the betterment of all parties concerned. I enjoy hotel management and public dealing-related tasks to grow the business and make a better reputation for the company where I work. I possess the ability to work independently and in group situations alike. I pride myself on my enthusiasm to continually learn and grow as a professional.

Key Achievements and Responsibilities:
•Received and managed reservations made online and telephonically.
•Verified guests' payment methods during check-in.
•Assigned rooms to guests and informed them of any specials offered by the hotel.
•Organized transport services for guests at their request and provided guests with information about the hotel. •Greeted and thanked guests in a sincere, friendly manner.
•Checked guests in on arrival and out on departure.
•Anticipated and addressed guests' needs, and resolved their problems and complaints.
•Operated switchboard and assisted with inquiries.
•Assisted the reservations manager with taking reservations.

•
 

 ASSOCIATE IN APPLIED SCIENCES (A.A.S)

Major: Hotel/Restaurant Management and Hospitality Leadership