eslam khedewy

I am writing to express my strong interest in the Payment Collection Specialist position. With several years of hands-on experience in collection and recovery roles within the financial services industry, I have developed the skills necessary to effectively handle challenging clients while maintaining professionalism and empathy.

My recent role as a Collection and Recovery Agency Officer at Valu for Consumer Financing has equipped me with advanced abilities in following up on delinquent accounts, supervising external agents, negotiating payment plans, and resolving complex customer issues. I have consistently met and exceeded recovery targets, demonstrating strong negotiation and communication skills.

In addition to my experience with CRM systems, I am highly proficient in Microsoft Excel, particularly in using VLOOKUP formulas and Pivot Tables to organize, analyze, and track payment data efficiently. These skills allow me to work quickly and accurately, ensuring timely follow-up and clear reporting to management.

What excites me most about this opportunity is the chance to expand my experience into an international setting. and I see this position as a valuable step toward that goal—one that will enrich my professional journey and allow me to contribute meaningfully to your team.

I am a fast learner, team player, and dedicated professional who thrives in high-pressure environments. I would be honored to bring my expertise and enthusiasm to your organization.

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