Mahmoud Newia

 have the communication skills needed to talk to customers to find out exactly where they are trying to go, in order to help them acquire the tickets they need to reach their destination. I can also make recommendations for the best routes and help them find the lowest costs by making them aware of discounts available. I have excellent math skills and I worked in sales for two years, so I have experience dealing with cash and other forms of payments.

I have the ability to learn the company’s regular schedules, layovers and average travel times so I can answer most of the questions travelers have. When customers miss their connections, I can help them find an alternate route so they can reach their destination as soon as possible. I also have excellent problem solving skills to handle issues in a fast and professional manner.

I am confident that my dynamic customer service and teamwork skills will make me a strong member of the organization. In today’s customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company

Bachelor of Education
Faculty of Physical Education, Sadat City, Egypt
2014.
Skills