Maram Mousa

Name: Mariam

Experience:  more than 7 years

Summary:
Dedicated and results-driven customer service professional with 7 years of experience in marketing. Proven track record of delivering exceptional customer service and implementing successful marketing strategies to drive business growth. Skilled in building strong relationships with customers, analyzing market trends, and developing innovative marketing campaigns.
 

Key Skills:

• Customer Relationship Management

• Market Analysis and Research

• Marketing Strategy Development

• Campaign Management

• Communication and Interpersonal Skills

• Problem-Solving and Conflict Resolution

• Data Analysis and Reporting

Professional Experience:

Customer Service Manager
 NCB, Saudi Arabia
 

• Led a team of customer service representatives to ensure high levels of customer satisfaction

• Developed and implemented marketing campaigns to promote new products and services

• Conducted market research to identify customer needs and preferences

• Analyzed customer feedback and data to improve service offerings

   
Languages:

• English 

Arabic 

Summary:
Dedicated and results-driven customer service professional with more than 10  years of experience in marketing. Proven track record of delivering exceptional customer service and implementing successful marketing strategies to drive business growth. 
Skilled in building strong relationships with customers, analyzing market trends, and developing innovative marketing campaigns.

Education:
Bachelor's Degree in Marketing and Media