Mohamed adel Salem

 I am looking for a challenging job with a fast growing organization that can
offer me a set of professional goals and objectives in a contemporary and
economical work environment. 

 It Help Desk
Al Safwa Corporation for Information and Communication Technology
Continuous monitoring and maintenance of computer
systems and networks, providing technical support to all
users throughout the business, responding and resolving
support requests and service cards in a timely manner.
Identifying, diagnosing and correcting any problems wit
h
computer hardware and software, services and
applications, installing and configuring compute
rs,
software, systems, networks, printers, and scanners,
setting up AD accounts for new users and email IDs,
repairing and replacing equipment as necessary, ensuring
security through access controls, backups and firewalls,
upgrading systems with new versions and models .
Technical Support
Telecom We
Follow-up and maintenance of computers of customers or
employees, installation and operation of new devices,
installation of programs and operating systems,
preparation of reports on maintenance operation
s, with
recommendations for possible solutions, technical supp
ort
for computers of customers and employees and
responding to inquiries
Preparing and conducti
ng the necessary trainings for
employees on the new systems or software and
performing any other tasks within the scope of m
y
responsibility
Telecom Engineer
Afroo Egypt 

 Bachelor's degree in Department : Management information systems