Mohammed Imam

5+ experience in IT help desk from University of Gezira , Sudan at human resource management. I was part of
the team that contributed to the computerization of human resources management and the shift from paper
transactions to digital records.
At IT help desk department we achieved that by preparing the appropriate environment that ensured the
success of the project.

IT help desk 03-2015 - 01-08-2021
University of Gezira , Sudan
Duties and responsibilities :
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across t

Bachelor's degree 14-12-2008 - 15-12-2013
University of Gezira , Sudan
Faculty of Mathematical and Computer Sciences