Moutaz Kweider

Multiskilled IT Support and Network Technician with over 5 years of hands-on experience in troubleshooting hardware, software, and network systems. Adept at delivering efficient technical support, diagnosing complex IT issues, and ensuring system stability. Currently pursuing a degree in Computer Network Engineering with exposure to AWS, Linux, Python, and network simulation tools. Seeking an IT Support / Helpdesk / Network Technician role in the Gulf region to contribute to a dynamic team with a strong focus on service excellence and system reliability.

Over the past 5+ years, I have gained extensive hands-on experience in IT support, computer and mobile device maintenance, and network troubleshooting. I have worked with both hardware and software issues, configured and managed networks, and provided technical solutions to ensure system stability. My experience spans working with clients directly, coordinating with external vendors, and handling complex IT tasks in fast-paced environments. I am adept at diagnosing problems efficiently, implementing solutions, and supporting organizational IT infrastructure. Practical experience is complemented by a strong foundation in network engineering, Linux, Windows, Python, and IT security tools.

• Master’s in Robotics and Automation (Distance Learning) – University West, Trollhättan, Sweden (2024–present)
• Bachelor of Science in Computer Network Engineering – Mälardalen University, Västerås, Sweden (2025)
• Postgraduate Diploma in Computer Science – Mälardalen University, Västerås, Sweden (2023)
• Electronics and Telecommunications Engineering Studies – Damascus, Syria (Completed 4 years, not finalized)