Muhammad Qasim

Certifications

PMP® Certification Training Course
Blue Peaks Consulting, Issued Jan 2025

NEBOSH International General Certificate in
Occupational Health and Safety
NEBOSH, Issued Jan 2025

Electrical Engineer
Saudi Council of Engineers | نﯾﺳدﻧﮭﻣﻠﻟ ﺔﯾودﻌﺳﻟا ﺔﺋﯾﮭﻟا, Issued
March 2024

Registered Electrical Engineer
Pakistan Engineering Council, Jun 2024

Electrical Engineer
SAUDI SERVICES CO
12/2021 - Present Jeddah, Saudi Arabia
Facility Maintenance
Managing all Technical activities of Operation & Maintenance of Electrical Substations and Switch gears.
Preparation of Maintenance Schedules by Computer Maintenance Management System (Maximo).
Well knowledge of standards, codes & major client’s guidelines: SEC, NEC, IEEE, IEC.
Ensuring all work done on site with all Safety Precautions & Standards.
Preparation of Monthly and Yearly reports of Operations, Maintenance & Power Consumption.
Assigning Technical support teams to sites for 24/7 Operation & Maintenance activities.
Maintenance of Transformer Equipment such as Oil gauge, Tap Changer, Bushings, Breather, relays, etc.
Operation & Maintenance of Building's Medium & Low Voltage Electrical Distribution System.
Scheme checking of GIS LLC, transformer panels, protection panels, switchgear panels, etc.
Performed complete testing of Substation equipment such as CTs, Power Transformer, Circuit Breaker, Bus bar.
Collaboration with SETRA for UPS installation, ranging from 10 KVA to 200 KVA.
Troubleshooting & repairing of MV/LV Power cables faults in Electrical Distribution Systems.
Optimized power distribution, increasing reliability by 25% by redesigning system layouts.

Technical Officer
Exide Industries Limited
12/2015 - 04/2021 Rawalpindi, Pakistan
Manufacturing and Distribution
Managed company-level architecture, platform and data configuration processes and implementation protocols
Laid out a complete business continuity plan to maintain data protection in event of natural disaster or long-term outage
Maintained high-level knowledge of current and emerging technology development and applications
Embraced macro-level strategic decisions and micro-level implementation
Maintained thorough understanding of all key and current technologies, platforms and trends

Internee Engineer
MTBC
08/2018 - 02/2019 Rawalpindi, Pakistan
Medical Transcription Billing Company
Analyzed and planned workflow, equipment placement and space requirements to improve manufacturing efficiency.
Maintained positive work atmosphere by building relationships with co-workers, customers, clients and management.
Collaborated with cross-functional teams including QA, billing staff, and medical transcriptionists to understand real-world
user needs and implement technical solutions.
Worked with senior engineers to troubleshoot technical issues related to voice recognition and billing code mismatches.
Supported the integration of transcription tools with Electronic Health Record (EHR) systems to streamline documentation
workflows.

CSR ( Calls Sales Representative)
J Telemarketing
09/2015 - 12/2015 Rawalpindi, Pakistan
Digital Marketing
Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
Improved customer retention rates resulting in a 15% increase in repeat sales.
Managed 5 major telemarketing projects concurrently, each involving over 300 customer interactions.
Used Microsoft Word and other software tools to create documents and other communications

Projects

King Faisal Specialist Hospital & Research Center Jeddah
12/2021 - Present Jeddah, Saudi Arabia
Operation & Maintenance
Exide Battery Pvt Ltd
12/2015 - 04/2020 Rawalpindi, Pakistan
Manufacturing & Customer Support
MTBC
08/2018 - 02/2019 Rawalpindi, Pakistan
Maintenance and Operations
J telemarketing (Home Security System)
09/2015 - 12/2015 Rawalpindi, Pakistan
Digital Marketing.

Electrical Engineering
University of Wah یٹﺳورﯾﻧوﯾ هوا
10/2010 - 07/2014
FSC ( PRE Engineering)
Fazaia Schools and Colleges
02/2008 - 08/2010