Muhammd Yasir
المبيعات
الخدمات المقدمة
Focused on ensuring that both customers and the branch team are set up for success. Monitoring work quality and providing constructive feedback, managing new memberships and issuing ER ATM cards to integrate customers into the bank’s services right away, focused on making sure customers are fully informed about the services that suit their needs. Routed customers to the new Tahweel transformation digital program (Mobile Applications & URPAY)with close coordination with center manager, area manager and Head office also ensured full compliance with Saudi Central Bank and other regulatory authorities (including KYC, AML).
الخبرة
Create and execute strategies to boost remittance volumes through digital platforms, ensuring they align with the bank's broader goals.
Identify and assess new remittance corridors by performing market analyses
Drive the implementation of initiatives to scale the remittance business, working closely with cross-functional teams to ensure timely and efficient execution.
Processed client queries sent to the head office, ensuring prompt resolution and guiding clients on the effective use of E-channels (ATM, Mobile App, and Online Banking).
Consistently followed all relevant departmental policies, processes, SOPs, and instructions to maintain control and consistency in operations.
Deliver constructive opinion to customers for new banking products and services.
Facilitate and govern transactions made through E channels.
Issue ER ATM cards for customers.
Train and coach the branch team in order to increase customer satisfaction.
التعليم
MBA
BCom
DIT
Certified Business Analysis Professional
Certified Scrum Master
Power BI Professional certificate Certified Foreign Exchange Professional
Fintech Foundation, Payments and Regulations
Fintech Risk Management
Foundation of Project Management
Introduction to Risk Management
Customer care excellence
Compliance, Anti money laundering & KYC
Saudi Central Bank Regulations &
محترفون من نفس قطاع المبيعات مثل Muhammd Yasir
محترفون من قطاعات مختلفة بالقرب من Khobar, المنطقة الشرقية
Yahya Alabdulhadi
Dependable accounting professional acknowledged for reliability, integrity, and quick-learning ability. Highly motivated accounting professional with 10 years’ experience. I can utilize my experience ...
