omar boncales

IT Support

تكنولوجيا / إنترنت

Al Jubayl, المنطقة الشرقية

عن omar boncales:

Dear Hiring Manager,

Good day. I am submitting my resume for applying to any IT field or other related position available aligned with my educational degree and 3.5 years of IT work experience. I also do client PC Builds commission as an extra hobby in the Philippines.

I am confident that my skills and experience make a significant contribution to your organization. I currently have a visit visa and international driving license.

Please see my attached resume for consideration, looking forward to discuss my qualifications with you, Assalaamalaikum.

Thank you.

الخبرة

Employment

Aug 2019 – December 2022 IT Help Desk Support
Provide First level software and hardware support to the clients of IBM Philippines. Document and create incident or service tickets and coordinate to other IT dept. Configure and deploy computer machines. Generate weekly and monthly IT Team reports. Designing and cascading banners and poster for whole IT team.

IBM Philippines, Quezon City

L1 IT Help Desk Support

Mar 2017 – Jul 2019 Manager

Managing family owned business from planning, deployment and operations.

Keeping the computers functional, Updating application and games, ensuring

server computer functionality, troubleshoot and services the computer issues.

Compulab Internet Café & Services, San Mateo

Mar 2016 – Apr 2016 Desktop Support Engineer Intern

Respond to incident or service request tickets and provide assistance as per

Isolation. Deploy Operating System and configure domains of computers.

Prepare training room computers as needed by the accounts.

WNS Global Solution, Eastwood Quezon City