Prasanna Kumar

Working as Front Office Shift SPOC for 2G, 3G, LTE & 5G STC & Mobily Network Operation Centre (Ericsson consultant from 2008 to present), Riyadh, KSA & 6+ years Broadband Fixed access Switch O&M experience with Indian Private Operators (Reliance Infocomm Ltd & Airtel)

Best Regards

Prasanna Kumar

Riyadh, KSA

+966 508235257

• Presently associated with STC (Ericsson) as Front Office Shift SPOC for 2G, 3G, LTE & 5G Network Operation Centre - Riyadh
• Excellence in tracking & monitoring performance to ensure minimal interruption to network 2G, 3G, LTE & 5G;  ensured compliance with all regulatory stipulations within region
• Drove the operations, maintenance, implementation and commissioning of Fixed Access Network relating to V5 and DLCs
• Successfully headed project implementation, installation, commissioning and maintenance of PBX Systems
• Skilled in managing issues like degradation, TCH availability & handover with BO, Core, Optimization & Performance Teams
• Possess excellent command over Fault Ticket Tools (RTTS, WFM, TeMIP, MSDP (Remedy) & Clarify)

Major Projects Executed and Maintained at Airtel

• Migrated 50K Subscribers to New MSU at Hi-tech City without any complaint
• 11 POI’s commissioned within 48 hrs.
• 8 V5 Interfaces commissioned within 24 hrs. 

Master of Science (Information Technology) from Govt. of Sikkim, India

Diploma in Electronics and Communication Engineering (DECE) from State Board of Technical Education and Training, Govt. of Andhra Pradesh, Hyderabad