Ramy Ahmed

▪ Explaining and viewing building facilities for new and potential residents.
▪ Facilitate resident's entry, issuing move in form, send details to the main gate and confirm arrival
smoothly and easily.
▪ Activate/deactivate access cards in the system for new and existing residents.
▪ Receive complaints from residents classify it, sent to the appropriate person and make sure it's
rectified properly through confirm solving with resident and he/she is satisfied.
▪ Communicate with the residents orally through intercom system to know and explore their current
and expected needs and keep up to exceed their expectations.
▪ Ensuring that emergency and security procedures for the building are in place and kept up to date.
▪ Assisting the Facilities Management Coordinator with projects and administrative duties.
▪ Updating the shift diaries and report maintenance issues.
▪ Sourcing and maintain relationships with suppliers and external contractors

Executive secretary
Address: King Abdullah Economic City, Saudi Arabia
City: King Abdullah Economic City
Country: Saudi Arabia
[ 01/12/2014 – 12/05/2015 ] Front Office Agent And Night Manager
Address: Khartoum, Sudan
[ 01/10/2014 – 01/12/2014 ] Front Office Agent
Coral Khartoum Hotel

01/10/2007 – 01/03/2011 ] Certificate In The Civil Engineering
Khartoum College of Technology
Address: Khartoum, Sudan