Samah Amer

About me:

People who know the difference between 20 years of experience and 1 year of experience repeated 20 times, are always seeking for next challenge in life and they are life-long learners. Looking for new skills, insights, and ideas. In order for self-improvement. Improving will make remarkable effect on them personality, family and work.

December 2015 - Present

Dammam Private Medical Complex

IT Assistant

System administrator.

-Installation and maintenance of the system at end-user computer.

-Creating backup copies of the data base

-Involved in the support, maintenance and development of systems. 

-Carrying out design, construction, review and defect analysis activities. 

-Responsible for database design and development as work require.

-Defining and generating report designs using oracle report and oracle BI. 

-Develop software in accordance with agreed design with consideration for usability, software quality and future maintenance.

-Liaise with contractors or external suppliers and clearly communicate technical issues

-End-user training

-Producing and updating relevant documentation. 

Key skills and competencies:

-Experience of Oracle 11g forms and report builder and Oracle PL/SQL. 

-Ability to produce clear, documented and commented code. 

-Experience in Oracle database design and development. 

-Experience in Oracle BI Discoverer desktop and administrator.

IT Support: 

-Responsible for diagnosing & resolving hardware, software & end users problems. 

-Acting as the first point of contact for all IT & technical queries.

-Communicating with third party technical specialists.

-Using remote control software tools to provide support for other company premises

-Provide secondary support for LAN administration.

Graphic design, Website and social media:

-Working with the Digital Products and Platform Manager to improve web sites

-Designs, maintains and manages Internet web sites which provide public business information.

-Designs, maintains and manages business social media account.

-Assigned, edited, and wrote content.

-Built social media calendar, posts, advertising and promotions across social media platforms and blogs.

-Developed and executed specific digital and social integrated marketing campaigns.

-Design all corporate related prints, profiles, E-forms, social Adv., presentations and events publications.

Key skills and competencies:

-Experience in Bulehost dash and WordPress dashboard.

-Design and manage forms using formidable forms.

-Graphic design tools.

Zarqa Private University

Bachelor's degree of Computer Science

September 2002