Shaikh Abu Salam

Experienced Automotive Service Manager with 15+ years in commercial vehicle and passenger cars workshops. Skilled in team management, operations control, and customer satisfaction. Experienced  with Kia,Mercedes Benz and BharatBenz and many more operations.

Automotive Service Manager with over 15 years of experience in commercial vehicle workshops, including Mercedes Truck dealership operations in Dubai and BharatBenz. Experienced in managing workshop operations, leading technical teams, handling customer relations, monitoring KPIs, controlling costs, and improving service efficiency. Strong background in heavy vehicle maintenance, operational planning, and delivering high standards of customer satisfaction.

My most important learning is that leadership, communication, and process control are key to operational success and customer satisfaction.