SYED ZAHID

Qualified Academic Management, Quality Management and Training and Development professional with 14+ years experience in Organisational Learning, Performance Management, and Business and Teacher Training. A solid teaching background in delivering ESL and Business curricula including: teaching in compulsory, post compulsory and higher education settings; planning, designing and delivering age-appropriate curricula; designing, delivering, observing and evaluating professional development training and workshops for teachers in educational settings; designing and delivering corporate and in-house training and workshops involving HR and L&D. Vast experience and expert skills in Quality assessment and research of teaching and training programs. Multitasking organisational skills and strong management abilities with excellent Project Management and Organisational Learning skills, proven competencies of working on own initiative and meeting demanding deadlines; cohesive team player with remarkable problem solving and communication skills. Practitioner-level IT skills including Power BI, Python, SQL, Excel, Access, LMS and E-Learning and management systems. Currently seeking to broaden my outlook by teaching as well as working in a senior management role in a higher education setting.

ESL Instructor/ Academic and Quality Coordinator

King Abdulaziz University, Jeddah, KSA

Oct 16–Current

• Designing, developing and delivering EFL general and academic curriculum to seven different PYP tracks using a comprehensive communicative and critical-thinking approach
• Supervising and mentoring a large group of ESL teachers providing academic support
• Preparing Operational Plan for AMU and monitoring KPIs
• Managing schedule changes, cover plans and providing logistical support and online teaching support
• Creating AMU Quality and Performance Reports to assess teaching & learning and exam using expert data analysis skills
• Compiling course reports data and preparing course reports using data analysis and visualisation tools to give recommendations for program improvements
• Producing Campus Course Reports and Annual Program Reports for Quality Assurance
• Developing and reviewing operational plans, KPI’s and self-evaluation scales
• Working with Professional Development Unit to deliver trainings for E-CELT Program as well as Trainings and Workshops to teaching and visiting faculty
• Observing trainers and peers for developmental purposes
• Design and deliver workshops for ELI Symposium

ESL Instructor/ Education Consultant

Rabia Education Trust, Luton, UK

May 12–Sep 16

• Managed the design and implementation of ESOL courses for students with specific ESOL or language needs.
• Designed and undertake initial assessments and detailed subsequent assessments of students requiring support for essential skills.   
• Developed and delivered support through specialist courses to ESOL learners progressing to mainstream.
• Analysed and revised curriculum liaising with Curriculum Teams with respect to the support of students.  
• Prepared integrated delivery and assessment of Essential/Functional Skills. 
• Prepared students for B1, B2, KET, PET and FCE exams and ensure students receive effective learning support.
• Prepared students for employability, career progression and/or further education and training.

Business and Management Lecturer 

Leeds Professional College, Leeds, UK

Jan 08–Apr 12

• Supervised a number of HND programs including:
  - Diploma in HR: Managing Coaching and Mentoring
  - Diploma in Management Studies (DMS): Management and Leadership
  - Certificate in Management (CM): People Management in Practice module
• Facilitated and taught variety of subjects including Business English, Organisational Behaviour, HRM and HRD.
• Liaised with the broader scholarly and professional communities.
• Supervised and assisted with supervision of students.
• Assisted in the development of learning materials, preparing schemes of work and maintaining records to monitor students’ progress, achievement and attendance.
• Facilitated Focus Groups and Surveys to improve students’ progress and achievements.
• Inducted and trained teachers for Professional Development. 
• Participated in the developing, administering and evaluating exams and assessments.
• Participated in higher educational action researches to provide research-based solutions.

Projects Consultant - HR, Diversity & Development 

ITV Plc. Leeds, UK

Oct 06–Oct 07

• Project managed diversity/ development project providing work placement opportunities for talented individuals with disabilities promoting/ establishing partnerships nationwide.
• Deployment of a diversity project providing training, development and work placement opportunities for British Minority Ethnics (BME's), involved regional profiling, establishing partnership with BME organisations, consultation to build interest in Young BMEs to work within the media industry.
• Planning, organising, developing and conducting selection process and inductions for the new trainees.
• Liaised with L&D team for consultation, assessment and development of training & development activities.

HR  and Quality Management Consultant

The Learning Organisation, Karachi, Pakistan

May 03–Sep 04

• Project managed Organisational Learning, Quality Assurance, HR and L&D projects for clients, and provided consultation and support.
• Designed and facilitated specialist HR and Quality Management Trainings at management level for the clients.
• Prepared Position and Department Profiles for strategic planning and organizational learning purposes for clients
• Assisted in Executive Search and Placement activities.
• Conducted Preliminary Interviews and Head-hunting for clients.
• Website Development, Administration and E-database Management.

Cambridge DELTA All modules (Mod 3 with Merit) - (Aug 22)

Cambridge CELTA – (Pass – B) – (Mar 15)

MBA (General Management) - University of Hull, UK (Jan 05) 

MPA (HRM & MIS) - University of Karachi Pakistan (Sep 02) 

Lean Six Sigma Black Belt – E-careers, UK (Jan 22)

PRINCE2 Practitioner – (Sep 21)

Cambridge Trainer Development Program – CUP, KSA (Sep 18 – Apr 19)

Cambridge Train the Trainer – CAE and CUP, Jeddah (Sep 17 – Apr 18)

Cert.Ed. (Certificate of Education) Gateway Ed., UK (Sep 14 – Jan 15)