Tala Bengassem

I have a bachelor degree on social work, I have the professional classification and registration record. Also I’ve completed a total of 900 training credit hours during three semesters at specialized training fields a rate of 20 contact hours per week. 

Mentor, 07/2021 to 09/2021
Fakher program, Sponsored by the Ministry of Sports - Riyadh , Saudi Arabia
• A mentor for professional players with special needs, guiding the players and advising them.
• Provided comprehensive administrative support, including organising files, creating spreadsheets and imaging documents.
 

Customer Service Representative, 10/2021 to Current
Tamara - Riyadh
• Participating in regular training to maintain up-to-date knowledge on
company products and policies.
• Liaising with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Responding promptly to enquiries from clients, members and staff via email, And calls.
• Efficiently completed administrative tasks, maintaining accurate, compliant documentation for reliable company records.

Bachelor of Social Work: Social work, 05/2021
Princess Nourah Bint Abdulrahman University - Riyadh
• Assessing student emotional and Psychosocial issues and developing staff
training program.
• Social Worker Khawla Elementary Girl Sage, Riyadh Counselling and help student, parents, and school staff to address the psychological and social well‐being of students.
Princess Nourah Bint Abdulrahman University
• Intellectual awareness program, Abdulrahman University Promote personal responsibility legal, psychological and social responsibility seminars.
• Digital marketing and data analysis.
   • Anas Academy  - graphic design, dig marketing.