Wael Abdelrahim

Experienced front office manager with a demonstrated history of working in the hospitality industry “running & opening” properties in diverse roles of rooms division addition to excellent experience in sales & marketing department, motivated individual who understands the importance of upholding a brand and strives hard to work towards it.

Saif Boutique Hotel International , Ar rass, Al Qasim, Saudi Arabia

Ecommerce Manager & Front Office in charge                   03/2019 – Present           4 star, 62 Keys

• Responsibility and Achievements
• Full charge of front office & reservation team.
• Daily and monthly front office and reservations reports. 
• Structuring the front office team and reducing employee turnover through on-the-job training and building a team that lasted for two consecutive years. 
• Create and manage hotel accounts on online websites “Booking.com, Expedia, Holdinn, Rehlat, Al mosafer, Agoda, Gathern, HRS, Airbnb”
• Increase the hotel sales by signing new contract with corporate and Government agencies.
• Attracting sales of more than 75% of the football club matches held in the city, an increase of 60% from previous seasons, by introducing different categories and grades as well as the annual long-term camps.
• Increase the sales with corporate meetings and wedding parties with luxury banquet service. 

Education
South Valley University
Bachelor's degree, Education 2007
History and Geography Department