Wassim Hajjou

I have excellent experience in IT/Network Technology. Internet services and security Networks,
Network administrator and troubleshooting, Team supervising, Technical support services.

I am looking for job as a Senior Network Engineer/ Administrator, IT support engineer, IT Manager, Supervisor, Project Engineer, Key account sales manager, Pre-sales engineer.

I am looking for job as a Senior Network Engineer/ Administrator, IT support engineer, IT Manager, Supervisor, Network Engineer, Project Engineer, Key account sales manager, Pre-sales engineer.

Middle East Internet Company Limited
Senior Network Engineer
Mar 2010 – April 2021
Duties and Responsibilities:

 Installs, configures and maintains Cisco routers, Switches, Firewalls, Servers, Access Points and Applications.
 Installation and configuration for internet links through STC, ITC, Mobily, Atheeb GO.
 Manage the Technical support department; oversee daily operations, implementing company procedures, preparing reports and evaluate performance.
 Manages all announcement and communications with our clients.
 Network infrastructure designing and implementation.  Experience with LAN/WAN networking/distributed computing environment (client/server).  Design and configuration for VPN IPsec and GRE tunnel.  Experience in network design, implementation, and security of LAN/WAN environments.  Configure and Manage Load Balancer Appliances.  Knowledge in routing protocols BGP, OSPF, and EIGRP.
 Experience in switch configuring VLAN's, VTP, VRRP, HSRP.
 Perform estimate of problem resolution for network infrastructure (LAN, WAN, wireless, security, video, voice).  TCP/IP, DNS, DHCP, ACL, and NAT knowledge.  Microsoft operating system and windows servers Knowledge
 Designing and implementing new network solutions or improving the efficiency of current networks.  Monitoring all the network components.
 Execute a lot of projects related to government sector, ministry, Embassies, Hotels, Hospitals, Big Company.
 Knowledge in security devices; Cisco firewall ASA, Fortigate, Cyberoam.
 Providing L2 and L3 network support.
 Ensure customer service is timely and accurate on a daily basis Recruit.
 Reviewing detailed network designs and network configurations, executing projects, and preparing related documentations.
 Defining project objectives, Project scope, Roles & Responsibilities.  Managing the relationship and communication with the client and all stakeholders.
 Managing delivery of the project according to the plan.
 Manages medium to large customer deployments with clearly defined objectives.
 Work closely with sales team to increasing sales revenues from our services.
 

Nesma Advance Technology - Nesma ISP 
Technical Support Engineer
Aug 2001 – Feb 2010 
Duties and Responsibilities:

 Installation and configuration for internet links through STC, INET, Apply Tech, Mobily, ADSL.
 Follow up with the DSPs Company (Mobily, ITC, Atheeb) for activation, upgrade, downgrade, and relocation links.
 Implementation of new solutions For the Customer cisco L2 and Layer 3,Blue Coat Packet Shaper ,Blue Coat CAS,Blue Caot Reporter .
 VPN configure and implement (Point to point, Point to Multi Point, VPN client).
 Experience in installation and configuration of security devices (CISCO ASA firewall).
 Installation and configuration for access point indoor & outdoor.
 Build the network from the beginning and implement all the required devices (network and security).
 Network Technologies: WAN, LAN, TCP/IP, ACL, and NAT.  knowledge with Network Routing protocols (BGP,OSPF, EIGRP)
 Expertise in VLAN's, VTP, VRRP, HSRP configure.
 Experience in exchange server, Active directory, Windows server, Domain controller installation & configuration.
 Establishes network by evaluating network performance issues including availability, utilization, throughput, and latency.
 Planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
 Configure and Manage Load Balancer Appliances.
 Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems and escalating problems to vendor.
 Enhance the customers security and technology and provide him suitable alternative solutions with all the requirements.
 Cooperate with our sales team to educate the new customer on how to demo our services.

Gulf Net-Zajil ISP 
Network Administrator
Feb 1999 – Jul 2001
Duties and Responsibilities:
 Support Internet corporate and home users through multiple channels, such as telephone, portal, emails, etc.
 Answer the corporate customer calls and solve their internet connectivity problem in short time.
 Quick escalate (Internet / Email) problem to the specific department and follow up with them.
 Monitor the customers leased line circuits.
 Dealing with STC “Saudi Telecommunication Company” (Escalate the problem of leased line circuit, DSL telephone line, Dialup Users).
 Dealing with KACST (Escalate the problem of browsing, Websites, Bandwidth, International & national link).

The American University in London; KSA
1994 -1999 B.Sc. of Computer Engineering
Major: Computer Engineering

CERTIFICATION
CCNA - CCNP - CCDA - CCDP

(PMP) Project Management Professional 

(BCCA) Blue Coat Certified Association 
(BCCPP) Blue Coat Certified Proxy Professional