Zakawat Hayat Khan

I am graduate in computer science and having experience in IT Support, System Support and Hardware\Software Support.

Managed broad range of software/hardware installations and repairing.

Installing and configuring client computer systems

Provide physical hands and feet support for end user desk moves, printer physical moves, Racking and Server movement.

Providing technical support on-site or via remote-access systems

Diagnosed and repaired all hardware malfunctions, software issues, and networking problems

Identified point of failure on hardware by resolving and assisting in installation over the phone.

Created backup monthly and restored when needed.

Loaded, troubleshoot and integrated software and applications according to company policies and procedures.

Worked closely with clients providing customer service during their implementation process.

Responding to client IT support requests

Meeting with clients to diagnose software, networking, or hardware issues

Offering solutions that meet the needs of the client

Maintaining good client relations

Graduation in Computer Science (4 Years) Degree