Service Manager - Jeddah, المملكة العربية السعودية - Shangri-La

    Shangri-La
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    Permanent
    وصف

    Shangri-La Jeddah

    Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

  • 203 stylish rooms and suites plus 17 luxury serviced apartments
  • 4 restaurants and lounges, including the legendary Shang Palace
  • Convenient for Jeddahs popular landmarks and Red Sea Mall
  • 116 privately owned Burj Assila Residences.
  • Job Summary:

    The Residences Manager is responsible for providing residences services as well as supervision and mentoring the staff in accordance with the objectives, performance and quality standards established by Shangri-La & Burj Assila Residences.

    As a Residences Manager, we rely on you to:

  • Drives customer delight and retention by being a role model in delighting residences in every single interaction.
  • Actively obtains feedback from guests to improve services and facilities.
  • Has strong organizational and leadership skills
  • Highly motivated, mature, and able to work independently with high speed of execution.
  • Disposition- Ability to interact, professional, displays initiative, commitment to professional values and integrity, able to lead and motivate the team.
  • Ensures the highest level of hygiene, safety, and security by facilitating effective training programs that delivers a high degree of awareness amongst staff and guests.
  • What we're looking for

  • Great conversational skills for engaging with guests.
  • Strong English skills
  • Positive Attitude and willingness to learn.
  • Minimum of 2 years of experience in a similar capacity
  • Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.