- Maintain the stock level and liaise with management to ensure replenishment and deliveries
- Audit the stock levels and check the consistency of the data through the different platforms and so ware used, and in coordination with eCommerce – Merchandise Analyst. Ensure that discrepancies
and variances during stock take and cycle counting are properly identified and communicated to Backoffice - Respond to e-mails received within the SLA and guidelines framework, professionally and with an allencompassing
response - Establish and maintain metrics and provide frequent communication and feedback to management to enhance quality and productivity
- Produce operation reports
Help solve problems and make informed decisions that affect the service, and productivity - Assess, evaluate and propose continuous process improvement
- Adjust priorities and manage time wisely in a fast-paced environment
- Update order status on the monitor
- To ensure all documentation and stock updates are done in a timely manner
- Key link and liaision between the buying, supply chain and ecommerce team
- Review merchandising selections for ecommerce including brand matrix
- Ensure products selection are upload in a timely and accurate manner
- Identified products/merchandising opportunity through re-order product swap
- Ensure Farfetch brands and selection are up to date
- Seizing opportunity and feeding the buyer with key
- Professional Level of Arabic and English
- 3-4 years of experience in e-commerce with strong connection
- Advanced level in MS-Office and Reporting
- Bachelor degree holder
- Strong Communication skills
Senior Associate - Riyadh, المملكة العربية السعودية - Chalhoub Group
وصف
INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.
To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
What you'll be doing
Our Senior eRetail Account executive will be the key account executive managing the eRetail accounts, but also ensuring eCommerce product optimization.
What you'll need to succeed
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.