Technical Specialist II - Al Khobar, المملكة العربية السعودية - Worley

وصف

Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.?

Right now, we're bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.

We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.

We are seeking a highly skilled and motivated Digital Systems Technical Specialist to join our team. As a Digital Systems Technical Specialist, you will be responsible for managing and maintaining our organization's digital systems, ensuring their smooth operation and optimal performance. You will play a crucial role in implementing and supporting various digital technologies to enhance our business processes and improve efficiency.

Responsibilities:

1. Digital systems management: Oversee the management and maintenance of our organization's digital systems, including but not limited to content management systems, customer relationship management systems, digital signage, and other digital platforms.

2. System implementation and customization: Coordinate and support the implementation of new digital systems, ensuring proper configuration, customization, and integration with existing systems. Collaborate with stakeholders, including business users and IT teams, to gather requirements and provide technical expertise.

3. System monitoring and troubleshooting: Monitor the performance and availability of digital systems, promptly identifying and resolving any issues or errors. Conduct regular system audits to ensure data integrity and security.

4. User support and training: Provide technical support to users of digital systems, responding to inquiries, troubleshooting problems, and offering guidance. Develop and deliver training programs and materials to educate users on system functionality and best practices.

5. System enhancements and upgrades: Stay up to date with industry trends and best practices in digital technologies. Identify opportunities to enhance existing systems and recommend upgrades or new solutions to meet evolving business needs.

6. Data analysis and reporting: Utilize analytics tools and techniques to analyze data collected from digital systems, generate reports, and provide insights to stakeholders. Use data-driven insights to optimize system performance and user experience.

7. Collaboration and teamwork: Collaborate with cross-functional teams, including marketing, sales, and IT, to align digital system strategies with business goals. Work closely with developers, designers, and vendors to implement system enhancements and integrations.

1. Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications in digital systems management or related technologies are a plus.

2. Proven experience as a Digital Systems Technical Specialist or in a similar role, with a strong understanding of digital systems and their implementation.

3. Proficiency in managing and customizing content management systems (CMS), customer relationship management systems (CRM), and other digital platforms.

4. Familiarity with web technologies, including HTML, CSS, JavaScript, and API integrations.

5. Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues in digital systems.

6. Knowledge of data analytics tools and techniques to analyze system performance and user behavior.

7. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.

8. Ability to adapt to changing priorities and manage multiple projects simultaneously.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.