لم يعد يتم قبول المزيد من الطلبات لهذه الوظيفة
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- To assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her.
- To take time and get to know the guests, and to be committed to service excellence.
- To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
- To take time and get to know the guests, and to be committed to service excellence.
- To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
- Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
- Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.
- Attends regular training sessions in line with the departmental P&P . guest care, product knowledge, grooming standards, up-selling, etc.
- Works as per instructions from the immediate Supervisor and as per duty shifts . basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc.
- Communicates directly with guests . presents menus, helps with recommendations, receives orders, places orders and handles payments.
- Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
- Handles the guest greeting upon arrival and their seating through the hostess.
- Ensures that under no circumstances the entrance is left unattended.
- Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.
- Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).
- Reports cleanliness and maintenance issues to the immediate Supervisor.
- Handles guest complaints as per instructions or consults the immediate Supervisor.
- Does all mise-en place work according to the whole day service requirements.
- To report any equipment failures/problems to the Maintenance Department.
- To pass any maintenance requests to the Maintenance Department.
- To participate in any Training/Developments schemes as recommended by senior management.
- Attends all regular departmental briefings and contributes to an open communication within the assigned team.
- To treat guests and colleagues in a polite and courteous manner.
- To observe high standards of personal hygiene.
- To maintain clean and organized side stations at all times.
- To anticipate customers' needs.
- To be flexible in assisting around different areas of the hotel.
- Familiar with the company's internal policies and safety procedures
- Helps in other areas of the Hotel if the situation requires.
- To have a complete understanding of and to adhere to policy relating to Fire, Hygiene, Health and Safety.
- Be familiar with all related company documentation and especially with the relevant Operational Standards for the department.
- To carry out any other reasonable duties and responsibilities as assigned.
- Work hand to hand with the hostess to ensure the name tag is all complete and in proper position
- Ensuring business card and database are handed over to the hostess for the record
- Make sure all the bill is handed over to the cashier
- Ensure all the item is charged accordingly in the micros system as per the guest consumption.
- Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
- Basic English skills are a must.
- Strong passion for the Hospitality Field.
- Excellent interpersonal and communication skills.
- Is a team player that contributes to and proactively assists co-workers.
- Ability to work a flexible roster depending on departmental needs.
- Ability to focus attention on guest needs, always remaining calm and courteous.
Tamayyaz– Waiter– Saudis Only" - Medina, المملكة العربية السعودية - MOVENPICK
وصف
Job Description
The Role
Key Deliverables and Responsibilities
Planning & Organizing:
Operations:
Administration:
Qualifications
Additional Information
Tamayyaz Program is for Saudi Nationals Only.
When you join us, you become part of team that put people first -its guests-its colleagues and its owners. At Anwar Al Madinah, you are much more that an employee, you are respected member of a company where relationships matter most.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.