Call Center Agent - Jeddah, المملكة العربية السعودية - Talent Pal

وصف

JobDescription

• Deal with theorganizations telephonic conversations with utmost diligence andpunctuality.
• Identify customers needs clarifyinformation research every issue and provide solutions and/oralternatives
• Provide information to thecustomer about our products and create lead using proper leadtype.
• Develop longterm contacts throughqualitative telephonic discussions and conversations.
• Manage a comprehensive call center record by storing datarelated to all incoming and outgoing official telephonicconversations.
• Address the customers in afriendly tone and provide them with the best experience possibleminimizing customer wait/ hold time.

Skills

• Previous experiencein a customer support role.
• Good command ofverbal communication skills to intrigue the listener and provideaccurate information.
• Showing high efficiencyalong with handling several tasks in the daily routine.
• Fluent command of computer technologies and basicoperations for conducting

• Smart communicator with thepotential to elaborate practical advantages of the companysproducts.
• Flexibility and openness toinnovation and improvement