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    Telesales Associate - Riyadh, المملكة العربية السعودية - Talent Pal

    Talent Pal
    Talent Pal Riyadh, المملكة العربية السعودية

    منذ 4 أيام

    Default job background
    وصف

    Job Description

    Responsibilities:

    • Contact potential or existing customers to inform them about a product or service using scripts
    • Answer questions about products or the company
    • Ask questions to understand customer requirements and close sales
    • Direct prospects to the field sales team when needed
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the companys reputation
    • Go the extra mile to meet sales quota and facilitate future sales
    • Keep records of calls and sales and note useful information

    Skills

    • Proven experience as telesales representative or other sales/customer service role
    • Proven track record of successfully meeting sales quota preferably over the phone
    • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent knowledge of English
    • Excellent ...

    communication and interpersonal skills

    Cooltempered and able to handle rejection

    Outstanding negotiation skills with the ability to resolve issues and address complaints

    High school diploma; BSc/BA will be a plus


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