Senior Account Manager - Riyadh, المملكة العربية السعودية - Precision Hire Solution

وصف

WELCOME TO SITA

SITA is theleading specialist in air transport communications and informationtechnology. We dont just connect the global aviation industry weapply decades of experience and expertise to address almost everycore business operational baggage and passenger process in airtransport. As an organization we cover 95% of all international airtravel destinations and work with over 2800 air transport andgovernment customers in every corner of the globe. Immerse yourselfin the dynamic world of technology while embracing ourcollaborative and inclusive culture.

Ready to redefine air travel Thejourney starts here with you at SITA.

ABOUT THE ROLE &TEAM:

• The SeniorAccount Manager is accountable for driving all sales activities asper short and longterm objectives formulating strategic directionfor the growth of the account owning and managing Tier 2 accountsup to 4 Tier 2accounts.

WHAT YOUWILL DO

• Drive allsales activities as per short and longtermobjectives.
• Formulate strategic direction forthe growth of the account.
• Own and manage Tier2 accounts up to 4 Tier 2 accounts.
• Supportand coach the (virtual) team involved in account management toensure sustainable and profitable growth develop and implement adocumented business plan that is in line with short and longtermgoals.
• Develop maintain and execute ongoingAccount Development Plans reviews to ensure full alignment focusand quality on priorities that all growth potential is identifiedand addressed and that all resources are fully aligned andeffectively collaborate in achieving their objectives Engage withrelevant stakeholders to identify develop and implement growthstrategies.
• Manage and build relationshipswith clients become the trusted advisor/consultant forthem.
• Ensure customer loyalty and highestlevel of customer satisfaction Gain deep understanding of thecustomers business needs and use this to identify opportunities andplan for the continued development of SITAsbusiness.
• Create opportunities to provide aunique or contrarian perspective during conversations align uniqueinsights to customer priorities and reframe the way customers viewtheir business.
• Build sales pipeline forfuture growth with close collaboration with Marketing for demandgeneration and ensuring qualified marketing leads are converted tosales accepted leads for pipeline growth.
• Ensure sales forecasts are accurate and uptodate and all customerrequests are dealt with and services delivered as per agreedschedule.
• Build and manage a virtual team ofindividuals in Business Development Solution Design CommercialManagement Bid Management Pricing Management functions etc.effectively delegate and allocate work develop team and achievehighest alignment morale and engagement; coach individuals tosupport their growth and development
• Identifyresource needs from other functions plan and engage resourcesmanage the team effectively.
• Proactivelymanage purchase decisions to shorten sales cycle and communicatekey economic drivers macro and microeconomic trends internally toincrease awareness and adopt to new situations also externally toclients to address potential new businessopportunities.
• Ensure full compliance in allinternal and external dimensions of thebusiness.
• Support cash collection relatedactivities by taking lead or resolving commercial issues that maycause nonpayment.
• Develop and implement astrategic sales plan to expand the airport and government businesssectors in KSA in line with the companys overall objectives andtargets.
• has a solid understanding of ATIbusiness across Government Sector (Border Management) AirportTransportation Industry Maritime Railways etc. forKSA.
• Has strong existing CLevel relationshipsin key T&T markets across KSA.
• Representing and promote the company at various community and/orbusiness meetings.
• Supervising the preparationissuance and delivery of sales materials presentationsetc
• Adhere to all company policies proceduresand business ethic codes.
• Communicateeffectively with stakeholders to ensure solutions meet their needsand align with evolving technologies.
• Ensureadherence to coding guidelines technical processes and bestpractices.
• Participate in requirementsanalysis and design sessions driving the development of newapplicationfeatures.

Experience:

• Minimum 10 years of experience in sales function preferably withinATI or IT sector.
• Experience in buildingclient relationships at Senior Executive and Senior Manager leveland achieving revenue growth of the clientportfolio.
• Achieving or exceeding salestargets.
• Managing sales in large and complexdeals including financial structuring negotiations andclosing.
• Proven successful experience inbusiness development pipeline management in large turnoverenvironment.
• Experience in facilitating anddriving account development plans.
• Positivecustomer service experience
• Attention todetail: DetailFocused Check Being Precise (Able to zoom in todetail quickly and accurately / Checks information and picks upinconsistencies and mistakes / Can make detailed comparisonsbetween similar sources).
• InterpersonalSkills: Personable Relate Relating to People (Socially capableinteracts confidently and reads the situation empathetic and canevaluate likely reactions Collaborateseffectively).
• Initiative: Initiative InitiateTaking Initiative (Identifies ways to improve processes andsituations / Takes responsibility for improvements or solvingproblems / Sets and maintains standards).
• Adaptability & Flexibility Adaptable and flexible to acceptall reasonable assignments.
• SelfManagementProactively build a performance portfolio by gathering stakeholderfeedback from the client and providing that to your ManagingConsultant
• Contribution to the CompanyPositive contribution to the company over and above your daytodayrole activities as measured by reasonable attendance at companymeetings and functions and involvement with internal projects andinitiatives.
• Oral & WrittenCommunication: Communicative Connect Communication (Uses grammarvocabulary and style to describe situations ideas and instructions/ Structures communication logically / Listens responds to promptsand is able to summarize).
• Task Completion:Reliable Complete Completing Tasks (Responds effectively to cleardirection follows set procedures / Solves immediate problemsescalating where appropriate / Sees individual tasks through tocompletion).

WHAT WE OFFER

SITAsworkplace is all about diversity many different countries andcultures are represented in our workforce. We collaborate in ourimpressive offices embracing a hybrid work format. As part of ourglobal benefits weoffer:

Flex Week: Work from home up to 2 days/week (depending onyour Teams needs).

• FlexDay: You may wish to flex your arrival time at the officeto beat rush hours or leave earlier for personal commitments. Weencourage open communication with your manager about your needs androutine.

FlexLocation: Enjoy up to 30 workdays ofbenefits anywhere in the world

Employee Wellbeing: Benefit from theEmployee Assistance Program (EAP) provided by SITA a yearly freeservice offering practical advice in various aspects of yourlife.

ProfessionalDevelopment: Enhance your skills with our trainingplatforms inclusive of LinkedIn Learning

Competitive Benefits: Access competitivebenefits tailored to the local market and your employmentstatus.

SITA is an Equal Opportunity Employer and values a diverseworkforce. In support of our Employment Equity Program womenaboriginal people members of visible minorities and/or persons withdisabilities are encouraged to apply and selfidentify in theapplicationprocess.