- Define and develop customer experience KPIs and manage performance tracking system, and follow-up on customer experience and satisfaction improvement initiatives in coordination with related stakeholders
- Design and run customer experience surveys, fielding of surveys, and reporting on a periodic basis on customer satisfaction
- Participate in planning STC's analysis and reporting projects, by providing all relevant statistics and documentation, in a timely manner.
- Participate in performing complex analysis of STC's business, market and performance data and reviews all relevant reports to ensure accuracy.
- Participate in implementation of analysis and reporting procedures in compliance with all relevant procedural, documentation and legislative requirements.
- Conduct feasibility studies, participates in preparing market forecasts and activity plans, and assists in tracking progress and business outcomes.
- Liaise with key stakeholders both within and outside the organization to ensure that all analysis and reporting related matters are addressed and managed efficiently.
- Drive ongoing market research (questionnaires, focus groups, etc.) on customer experience and satisfaction
- Intermediate proficiency in business acumen
- Intermediate proficiency in data collection and analysis
- Intermediate proficiency in reporting skills
- Intermediate proficiency in relevant reporting software and tools
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Financial Analysis Specialist
منذ أسبوع
Professional Recruitment Riyadh, المملكة العربية السعوديةReasonability: · - Studying the entity's financial position, available funding sources, and expected spending volume in terms of importance and priority, in coordination with the concerned entity. · - Studying ways and means of compressing expenditures in cases of financial defic ...
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Specialist, Data Analysis Iii
منذ يومين
Ma'aden Riyadh, المملكة العربية السعوديةEssential Functions · - Serves as the primary recipient of organization-wide Personnel Action Forms and Position Change Forms. · - Ensures the timely implementation of database changes to ensure accurate payrolls. · - Initiates, develops, and supervises the implementation of inte ...
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Analysis specialist
منذ يومين
Air Apps Riyadh, المملكة العربية السعوديةJob Description · Purpose: · Work closely with the Service Management Manager to develop tools and solutions to fulfil business and operational needs related to Service Assurance Centre. This includes process automation, enhancements, and integration with other OSS/BSS systems. ...
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analysis specialist
منذ أسبوع
WFYI Public Media Riyadh, المملكة العربية السعوديةSupport the implementation of monitoring and analysis of information systems data for the entities subject to audit and participation in presenting it to the stakeholders · Support the preparation of the data analysis report and financial reports for information systems and predi ...
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Root Cause Analysis Specialist
منذ أسبوع
Energy Jobline Riyadh, المملكة العربية السعوديةDetermine and implement correct RCA methodology according to predetermined criteria. · Develop & lead the implementation of a detailed RCA process. · Facilitate or Lead major investigations for several Refineries EQ types, as well as critical systems challenges. · Design & Partic ...
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Senior Specialist System Analysis
منذ 3 أيام
Alfanar saudi Riyadh, المملكة العربية السعوديةHold a bachelor's degree in computer science, management information systems, or a related field. · Extensive knowledge of systems analysis techniques and methods. · Ability to examine existing systems and identify needs and requirements for their development. · Strong skills in ...
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Root Cause Analysis Specialist
منذ 4 أيام
Energy Jobline Riyadh, المملكة العربية السعوديةAs the successful candidate you will be required to perform the following: · Determine and implement correct RCA methodology according to predetermined criteria. · Develop & lead the implementation of a detailed RCA process. · Facilitate or Lead major investigations. · Participat ...
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Mobily Riyadh, المملكة العربية السعودية دوام كاملJob Summary · Analyse and report on sales strategic programs KPIs, and provide supportive information for enriching sales decision making process · Develop a full reporting dashboards and analytical sales platforms ensuring accurate and timely delivery of information to managemen ...
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tasnee saudi Riyadh, المملكة العربية السعوديةUniversity degree in statistics, computer science, or related field. · Experience analyzing data and forecasting business trends. · Advanced skills in using data analysis tools such as Python, R, or SQL. · The ability to transform big data into valuable information and useful con ...
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Mobily Riyadh, المملكة العربية السعودية دوام كاملJob Summary · Plan, monitor and conduct analysis of customer information across all dimensions such as product subscriptions, campaign performance, demographic profiles, usage patterns, traffic distribution etc. to identify trends and make recommendations to improve product perfo ...
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Business Intelligence Specialist
منذ 3 أيام
Professional Recruitment Riyadh, المملكة العربية السعودية**Responsibilities** · - Collect, review, clean and manage databases, and collaborate with product engineers, researchers and specialists to identify related problems. · - Develop algorithms and statistical models, perform appropriate statistical analysis, and interpret results. ...
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Feizo Design Riyadh, المملكة العربية السعوديةJob Description: Marketing Specialist for an interior design company · Overview: · As a Marketing Specialist, your role will be to develop and implement marketing strategies and campaigns to promote products, services, or brands. You will utilize your knowledge of marketing princ ...
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Risk Analyst
منذ 4 أيام
Serco Plc Riyadh, المملكة العربية السعوديةMake a difference every day · Your Opportunity · We are looking for a Risk Analyst who will be responsible to support in the delivery of Serco's contractual obligations by ensuring the successful implementation of the project. · The purpose of this role will be to support the Sen ...
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Quality Assurance
منذ 17 ساعة
Success creators Riyadh, المملكة العربية السعوديةWe are looking for a detail-oriented quality assurance specialist to be in charge of all quality assurance activities. The quality assurance specialist's responsibilities include developing and implementing quality assurance policies, conducting tests and inspections, identifying ...
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Data Analyst Business
منذ أسبوع
Proven Arabia Riyadh, المملكة العربية السعودية**Key Requirements** · - Minimum 3 Years of Data and Business Analysis experience. · - Be an integral part of the software development life cycle, from gathering and documenting specifications through programming and managing testing and delivery. · - Analyze the structure of the ...
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Marketing Specialist
منذ يوم
Niceone Riyadh, المملكة العربية السعودية**Marketing Specialist job profile**: · Marketing Specialist is a marketing professional responsible for the company's marketing communications activities with the goal of establishing and improving its competitive positioning in the market to support sales lead generation · In o ...
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Marketing Specialist(Tamheer)
منذ أسبوع
Niceone Riyadh, المملكة العربية السعودية**Marketing Specialist ( Tamheer )job profile**: · Marketing Specialist is a marketing professional responsible for the company's marketing communications activities with the goal of establishing and improving its competitive positioning in the market to support sales lead genera ...
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Senior Procurement Specialist
منذ 6 أيام
Niceone Riyadh, المملكة العربية السعودية**Senior Procurement Specialist responsibilities**: · - Availability of items by monitoring & following up the purchase Orders. · - Maintain competitive price in the market. · - Building and maintaining relationships with vendors. · - Building a plan to improve the profit margin ...
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Staff Scientist, Mea
منذ 5 أيام
SABIC - Saudi Basic Industries Corp. Riyadh, المملكة العربية السعودية**JOB PURPOSE** · **We are looking for NMR specialist with good theoretical and practical NMR knowledge in structural and compositional analysis of polymeric materials utilizing advanced NMR-spectroscopic techniques.** **In this role, you will be supporting innovations by unravel ...
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Staff Scientist, Mea
منذ 3 أيام
SABIC - Saudi Basic Industries Corp. Riyadh, المملكة العربية السعودية**LOCATION: Riyadh, Saudi Arabia** · **Job Summary** · We are looking for NMR specialist with good theoretical and practical NMR knowledge in structural and compositional analysis of polymeric materials utilizing advanced NMR-spectroscopic techniques. In this role, you will be su ...