Safety Officer - Jeddah, المملكة العربية السعودية - SWISSOTEL

وصف

Job Description

Ensure the safety of guests, suppliers, visitors contractors and employees., and property by actively monitoring the premises and responding to incidents promptly and appropriately.

· Assist in responding to emergencies, including fires, medical incidents, and other critical situations, following established safety procedures.

· Keeps the Cluster Health & Safety Officer Cluster Director of Security informed of all safety related matters.

· Liaises with Management personnel and all employees and assist with safety concerns.

· Liaises with local law enforcement and Fire & Safety officials if required.

· Proper grooming at all times

· Inspects lobbies, corridors, guest floors, public areas and outside, including parking area.

· Inspect public areas to detect fires, unsafe conditions, and conditions of safety equipment.

· Provide assistance and support to guests, addressing their safety concerns and inquiries professionally and courteously.

· Notifies concerned Department Head of presence of persons with questionable reputations. ·

Assists management and enforcement officers in emergency situations. · Complies and records data for Safety Control.

· Investigates & Document all incidents, accidents, and safety-related activities in a clear and concise manner, maintaining accurate records.

· Ensures all Fire safety equipment is at the designated places and are serviceable at all times.

· Ensures all Fire Exits and stairs are clear from obstruction at all times.

· Reports complaints or problems to Cluster Health & Safety Officer & Cluster Director of Security if no immediate solution can be found.

· Ensures a high level of product knowledge of hotel and local areas.

· Ensures a high level of customer service is consistently maintained.

· Ensures the Cluster Health & Safety Officer & Cluster Director of Security is kept fully aware of any relevant feedback from either customers or other departments.

· Reads all memos concerning Safety.

· Attends training sessions as scheduled to improve skills and knowledge.

· At the end of the shift or the day, she/he has to communicate all information that the next shift or the Cluster Health & Safety Officer & Cluster Director of Security has to know for a well running of the operations.

· Provide Safety related trainings to the departments/ contractors as assigned by Cluster Health & Safety Officer.

Qualifications

• Minimum of 1-2 years' experience in hotel is preferred.

• Excellent communication skills, both written and verbal required.

• Be committed to exceeding guest expectations