Digital Workplace Manager - Riyadh, المملكة العربية السعودية - Persistence Recruitment

    Persistence Recruitment
    Persistence Recruitment Riyadh, المملكة العربية السعودية

    منذ أسبوعين

    Default job background
    دوام كامل
    وصف

    Persistence Recruitment is the trusted recruitment partner for Saudi Arabia's Public Investment Fund, driving talent acquisition for the monumental Sovereign Fund Culture and Tourism Destination Giga-Project. We are currently seeking a skilled Digital Workplace Manager to lead the Technology Adoption Programme, focusing on Okta, SAP, and ServiceNow implementations.

    Key Responsibilities:

    1. Technology Adoption Programme Leadership:

    · Lead the design, development, and execution of the Technology Adoption Programme for Okta, SAP, and ServiceNow.

    · Drive the adoption of new technologies, ensuring seamless integration into the organization's digital workplace.

    2. Okta, SAP, and ServiceNow Implementation:

    · Oversee the implementation and optimization of Okta for identity and access management.

    · Manage SAP implementation, ensuring alignment with business processes and objectives.

    · Lead the ServiceNow implementation for efficient service management and automation.

    3. User Training and Support:

    · Develop and execute training programs to enhance user proficiency in Okta, SAP, and ServiceNow.

    · Provide ongoing support and troubleshooting assistance to users, fostering a positive user experience.

    4. Change Management:

    · Develop and implement change management strategies to facilitate the smooth adoption of new technologies.

    · Work closely with stakeholders to address concerns, manage expectations, and drive positive change.

    5. Integration and Collaboration:

    · Collaborate with IT teams and vendors to ensure seamless integration of Okta, SAP, and ServiceNow.

    · Foster collaboration between departments to maximize the benefits of the digital workplace technologies.

    6. Continuous Improvement:

    · Identify opportunities for continuous improvement in digital workplace processes and technologies.

    · Stay abreast of industry trends and advancements to propose enhancements and optimizations.

    7. Data Security and Compliance:

    · Implement and enforce data security measures in alignment with industry best practices.

    Ensure compliance with relevant regulations and standards in the digital workplace

    Requirements

    1. Education: Bachelor's degree in Information Technology, Computer Science, or a related field.

    2. Experience:

    · Minimum of 8 years of experience in IT management and digital workplace technologies.

    · Proven experience in leading Technology Adoption Programmes.

    3. Technical Acumen:

    · In-depth knowledge of Okta, SAP, and ServiceNow.

    · Familiarity with identity and access management, enterprise resource planning, and service management.

    4. Change Management Skills:

    · Strong change management skills with a focus on user adoption and organizational impact.

    5. Communication Skills:

    · Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders.

    6. Leadership:

    · Demonstrated leadership abilities in driving digital workplace initiatives.