Product Executive/Specialist – Medical Equipment Unit - Jeddah - Zahrawi Group

    Zahrawi Group
    Zahrawi Group Jeddah

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    Job Title: Product Executive/Specialist – Medical Equipment Unit

    Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

    Key Responsibilities:

    • Promote products and services to customers.
    • Discover and pursue new sales prospects.
    • Negotiate contracts.
    • Maintain customer satisfaction to maximize profits.

    Accountabilities:

    • Adhere to all Zahrawi Policies & Procedures as applicable.

    Market Knowledge:

    • Conduct market research to identify new potential customers.
    • Analyze market trends to identify new products in the market and understand their advantages and disadvantages.
    • Identify product improvements and new products to evaluate their position in the industry.
    • Plan and assist with new product releases and events.
    • Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

    Business Development:

    • Establish contact with new customers to inform them of our products and brands, understanding their needs and customizing the offer.
    • Provide potential customers with support, information, and guidance by performing product demonstrations and gathering their feedback.
    • Follow up with new customers after the demo session to negotiate contracts and packages.
    • Ensure all details of the contract are compliant with our rules & regulations.

    Marketing:

    • Coordinate with the Marketing Department for any new materials that need to be developed.
    • Maintain relationships with existing customers by providing them with support, information, and guidance.
    • Recommend new products to existing customers as per their needs and provide them with support, information, and guidance to ensure a great relationship with them.
    • Provide existing customers with support, information, and guidance by performing product demonstrations and gathering their feedback.
    • Assist customers in answering all product-related questions in a professional and timely manner.
    • Recommend new service improvements to further build on the relationship.
    • Advise helpful new product recommendations and suggestions to customers to increase revenue.
    • Negotiate contracts and packages with existing customers.
    • Maintain quality service by establishing and enforcing Zahrawi standards.
    • Contribute to the team effort by achieving the annual target set by management and assisting the team when needed.

    Operating Theatre:

    • Attend surgeries along with the doctors and nurses and assist them with any issues they might be facing with the equipment.

    Data Track:

    • Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

    Orders:

    • Place orders to the concerned purchase coordinator.

    Invoicing:

    • Coordinate with the Finance Department to ensure proper invoicing of the products and follow up with them regarding collection/payment.

    Delivery:

    • Follow up with the Procurement & Logistics team regarding sending the products and ensuring that they reach on time.
    • Coordinate with the warehouse for timely deliveries.

    Application:

    • Conduct training sessions for customers.
    • Assist customers with the equipment being used.
    • Run validation tests with customers to ensure that they fully understand how to use the equipment.
    • Solve any issues that they might be facing while using the equipment.

    Requirements:

    • Education: Bachelor's degree in Biomedical Engineering or any medical science related field (including biology, biochemistry, nursing, and applied sciences etc.)
    • Experience: Fresh Graduates / 1-2 years of experience as applicable in the medical devices market.
    • Job Specific Skills: Sound technical knowledge about the human anatomy, medical field - Good communication skills & English Language – Good presentation skills & negotiation skills - Good MS Office Skills
    • Additional Details: Candidate should be a Saudi National and should be based in Jeddah. Should have a valid KSA driving license and should be willing to travel as per business needs.

    Estimated Salary: SR 15,000 - SR 25,000 per month

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