Customer Success Manager Creative Strategy - Riyadh, المملكة العربية السعودية - Motion Creative Analytics

وصف

• Develop an onboarding curriculum for your clients and bring it to life in engaging sessions. You'll help clients build a report structure that meets their needs using Motion and then host sessions with their teams to make sure everyone knows how to use the reports. Our current session mix consists of large-group Motion walkthroughs/educational talks, small group working sessions, naming convention brainstorms and 1:1 working sessions.
• After onboarding, you'll continue to build relationships with brand and agency clients to ensure they are up to date on new features, breakthroughs in creative strategy processes, and ensuring they are finding continued value in the app.
• Understand our clients' team dynamics knowing when to loop in relevant stakeholders for training and conversations.