Tamayyaz– Waiter – Saudis Only" - Medina, المملكة العربية السعودية - AccorHotel

وصف

· To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Standards of Performance.

· To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.

· To carry out any other reasonable duties and responsibilities as assigned.

· To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.

· To perform opening and closing procedures established for the place of work as assigned.

· To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.

· To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.

· To ensure that the place of work and surrounding area is kept clean and organized at all times.

· To handle guest enquiries in a courteous and efficient manner.

· To monitor operating supplies and reduce spoilage and wastage.

· To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

• Previous service experience is an asset
• Knowledge about Point of Sale System is an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remain calm and courteous at all times

Your team and working environment:

• Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand's unique sense of joie de vivre with the very best of the local.