Crisis Communication Coordinator - Jeddah, المملكة العربية السعودية - MatchaTalent

وصف

This role required candidate to permanently relocate at Dhahran, Saudi Arabia.

About the Company


This company engages in the exploration, production, transportation, and sale of crude oil and natural gas. It operates through the following segments: Upstream, Downstream, and Corporate. The Upstream segment includes crude oil, natural gas and natural gas liquids exploration, field development, and production. The Downstream segment focuses on refining, logistics, power generation, and the marketing of crude oil, petroleum and petrochemical products, and related services to international and domestic customers. The Corporate segment offers supporting services including human resources, finance, and information technology. The company was founded on May 29, 1933 and is headquartered in Dhahran, Saudi Arabia.

Job Summary

We are seeking a Crisis Communication Coordinator to join the Media Monitoring & Coordination Division, which is in charge of handling monitoring of This Company's media mentions and dealing with crisis communications. The position requires a skilled communication professional who is able to assess and deal with crisis and reputation issues when they happen. Additionally, develops mitigation plans and responses to media questions, also reviews and updates the corporate crisis communications manual and conducts drills and training for staff.

Responsibilities:

• Update the Crisis Communications Manual on a monthly basis, gain approval, and prepare copies for management on a quarterly basis.
• Assist business lines with their Crisis Communications manuals & training requirements.
• Ensure that the Media room is running and updated with current technology and equipment.
• Conduct weekly video conference testing in collaboration with other functions.
• Respond to incidents or issues that have the potential to damage the Company's reputation.
• Prepare communications as needed during an incident or threat to the Company's brand.
• Support Corporate Communication strategic initiatives by developing and maintaining a crisis plan.
• Prioritize and manage multiple projects and initiatives within a busy media team.
• Leverage available enterprise data and research (e.g., corporate reputation tracking data and stakeholder insights) to inform future communication strategies, content creation, and engagement.
• Develop KPIs and metrics to measure the effectiveness and impact of crisis communications strategies.
• Provide functional support and advice on crisis media issues to senior leaders in the organization.
• Attend cross-functional crisis drills, provide support, and ensure accountability reporting on outcomes of attendance and participation at such events.
• Support the Company's crisis communications activities, crisis preparedness, and media handling during crisis incidents.

Requirements:

• This role required candidate to permanently relocate at Dhahran, Saudi Arabia.
• Hold a Bachelor's degree in Mass Communications, Risk Management, Public Relations, Journalism, Crisis Management, or a related field.
• Have a minimum of 3 years of experience.
• Excellent English language skills.
• Experience in developing crisis communication strategies.
• Ability to lead monthly crisis communication training and drills.