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    YES Internship Opportunities 2024 - Midrand, المملكة العربية السعودية - Pragma

    Pragma
    Pragma Midrand, المملكة العربية السعودية

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    Pragma: YES Internship Opportunities 2024



    Position Title: Training Administrator (YES Programme)

    Your role as a Learning and Development Intern will be to support the Academy Operations Team in delivering memorable learning to our clients. There are two main elements of this role; one is to perform repetitive administration functions and the other to provide support to learners and presenters during training.

    Responsibilities:

    • Communicate with delegates via email and telephone to answer course related queries
    • Capture booking registration forms in order to enrol delegates into training courses
    • Capture delegate data onto Learner Management System, Scan, store registrations form
    • Provide support in classroom training ito printing training materials, booking catering, room set up and presenter support
    • Provide support to virtual classroom training programmes online ito of welcoming delegates, hosting onboarding sessions, demonstrations of Virtual Classroom and Learner Management System and troubleshooting challenges in the virtual delivery platform
    • Generate training reports and certificates | collate course feedback into client close off training reports

    Requirements:

    • Grade 12 / Matric
    • Qualification in:
    1. Business Administration,
    2. Marketing,
    3. Finance,
    4. HR
    5. or Learning and Development

    Skills and Competencies:

    • Communication | Read and write clearly in simple Plain English
    • Active listening
    • Computer and technology literacy
    • Problem Solving
    • Time Management
    • Emotional Intelligence
    • Customer Service
    • Multitasking
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