Service Center Specialist - Riyadh
منذ شهر
Customer Service Center Specialist is responsible from customer call handling, job management, FMI (Field Modification Instruction) execution and some additional tasks to support customer service across LCT+
Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.
Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction
+ Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues
وصف الوظيفة
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