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Catering Manager - Al Khobar, المملكة العربية السعودية - Trans Skills Group
وصف
The Catering Manager plays a pivotal role in overseeing the strategic planning and operational execution of catering services with a primary focus on largescale events for upscale dining establishments. This position requires adept management of highquality catering operations ensuring exceptional customer experiences and profitability.Financial Management and Budget Oversight:
Lead the quarterly forecasting and yearly budgeting process.
Manage client budgets for each catering event.
Provide full internal costings for all events seeking approval before proceeding.
Implement monitor and manage eventspecific Profit and Loss (P&L) in collaboration with the Finance team.
Collaborate with the finance team to analyze financial reports and identify opportunities for improvement.
Provide quotations and support in the collection of payments.
Operational Management:
Ensure operational excellence to clients highquality event standards.
Implement best practices to optimize workflow and resource allocation.
Ensure an exceptional guest journey through frontofhouse (FOH) training and development of all team members.
Implement and ensure full compliance with the required protocol for all events.
Manage backofhouse (BOH) operations including policies and procedures.
Provide regular menu updates and changes to align with market trends.
Logistic Management:
Manage BOH transportation stores and raw materials logistics.
Quality Control:
Ensure consistent quality standards in food preparation and service.
Monitor and maintain adherence to food safety and hygiene regulations.
Conduct regular quality audits to uphold guest satisfaction.
Ensure all food items meet correct standards for quality and temperature.
Implement health and safety measures.
Customer Service:
Be the key contact for all clients representing the company professionally.
Head up all events on the day maintaining excellent service standards.
Address customer feedback and implement improvements.
Maintain excellent client relationships and proactively respond to client requests.
Champion a customercentric culture.
Team Leadership:
Provide direct leadership and guidance to catering teams.
Foster a positive and motivated work environment.
Oversee training initiatives.
Expansion and Growth Strategies:
Collaborate with senior management on expansion plans and new ventures.
Manage the opening of new catering locations.
Ensure seamless integration of new establishments into the existing operational framework.
Requirements
Qualifications and Experience:Proven experience (7 years) in senior operational roles within the event catering industry.
Bachelor s degree in hospitality management or a related field.
Job Specific Skills:
Event catering operational expertise with a salesdriven focus.
Costsaving strategies and financial acumen.
Multitasking and agile management skills in a busy upscale environment.
Indepth understanding of profit and loss financial reporting.
Dedication to providing an exceptional customer journey in event catering.
Competencies:
Exceptional communication and collaboration skills.
Management of P&L accounts.
Problemsolving and adaptability in a fastpaced upscale setting.
Leadership and team management abilities.
A customercentric mindset and passion for highquality event catering.
Profound knowledge of the event catering industry standards and best practices.
Qualifications and Experience: Proven experience (7 years) in senior operational roles within the event catering industry. Bachelor s degree in hospitality management or a related field. Job Specific Skills: Event catering operational expertise with a sales-driven focus. Cost-saving strategies and financial acumen. Multitasking and agile management skills in a busy, upscale environment. In-depth understanding of profit and loss financial reporting. Dedication to providing an exceptional customer journey in event catering. Competencies: Exceptional communication and collaboration skills. Management of P&L accounts. Problem-solving and adaptability in a fast-paced, upscale setting. Leadership and team management abilities. A customer-centric mindset and passion for high-quality event catering. Profound knowledge of the event catering industry standards and best practices.
