Ecommerce Operations Manager - Riyadh, المملكة العربية السعودية - UXBERT Usability Lab

وصف

• Maintenance and execution of Ecommerce activities
• Manage day to day operations of the online store, including daily order fulfillment
• Account management of all sales channel partners and vendors
• Manage workflows of new product set-up and listing (strong grammar and writing skills in both Arabic and English required)
• Management of customer service for all sales channels
• Set up initiatives to deliver engaging customer experiences that drive conversions and retention
• Gather data from various sources (site analytics, customer research, competitor research) and convert these into insights, opportunities, and road map enhancements
• Lead product forecasting to supply the site with accurate units to meet customer demand
• Manage accuracy of stock delivery on all new product launches
• Collate all information and update monthly Management reports
• Conduct ad hoc reporting on business, stock, and customer service metrics

• Minimum 3 years of experience within an Ecommerce operations role
• Experience handling Ecommerce platforms, online sales, and website content management
• Excellent communication and organizational skills in addition to project management experience
• Financial acumen - ability to reconcile accounts receivables with payments received from sales partners
• Ability to manage tasks simultaneously
• Experience working on Google and web analytics
• Experience evaluating and executing SEO strategies

Desired Candidate Profile