Sales Manager - Al Khobar, المملكة العربية السعودية - MOVENPICK

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    Permanent
    وصف

    Job Description

    Planning & Organizing:

  • As directed, plans sales trips or attends trade shows and exhibitions under the direct approval and guidance of the DOSM and where applicable in coordination with International Sales Offices.
  • Arranges site inspections of hotel and hosts Fam trips
  • Responsible for post – Fam Group follow up such as sending Thank You Letter and developing potential clients database for future business opportunities
  • Attends major travel functions and promotional events (. trade shows) and promotes sales (rooms, catering and other facilities and services) for the hotel.
  • Where applicable, closely coordinate and communicate with International sales office with regards to accounts/markets that are serviced by International Sales
  • Ensures that selling strategies are adhered to during negotiations and up selling opportunities whenever possible.
  • Attends all pre and post – MICE, as required, arranged by the Event's Management Department
  • Attends major travel functions and promotional events (. trade shows) and promotes sales (rooms, catering and other facilities and services) for the hotel.

    Operations:

  • Maintains a sales call pattern averaging 25 calls a week.
  • Minimum two accounts entertainment per week.
  • Establishes and maintains histories on every account with his/her market segments.
  • Attend the daily Departmental Sales briefing and debriefing.
  • Attend weekly review, with all feedback and planned calls and entertainment of the following week.
  • Submit weekly sales activity report to the Director of Sales and Marketing on the leisure segment.
  • Develops Prospects Accounts, and implement a Sales Action Plan for each account.
  • Attends at the start of functions related to accounts handled.
  • Seeks intelligence information from accounts and competition.
  • Interacts and liaise closely with Front Office, Reservations, Food & Beverage, and Banquet & Conference Departments.
  • Performs related duties and special projects as assigned.
  • Attend the start of the functions related to his/her accounts handled.
  • Implements and executes all sales objectives and action plans to reach and exceed targets set
  • Solicits and service both FIT and MICE business
  • Within established parameters, quotes and negotiate T&T contracts with operators / agents for FIT and MICE business and where need be involved Director of Sales – T/T to close contract
  • Where applicable, closely coordinate and communicate with outbound sales office with regards to accounts/markets that are serviced by Outbound Sales
  • Ensures that the response to any business request is actioned within 24 hours
  • Promotes and produces sales leads for the Mövenpick hotels outside of coverage area
  • Provides feedback to the Director of Sales & Marketing on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
  • Disseminates sales related information to other departments as appropriate.
  • Maintains close communication with the Events Management Team in the negotiation process of their accounts.
  • Follow up with the Events Management Team after the post – event meeting with Thank You calls and send Thank You Letter
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
  • Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
  • Reviews direct competition and conducts regular research.
  • Closely monitors accounts revenue and business production for T/T and Wholesale accounts.
  • Keeps updated with client relationships and overall business goals.
  • Updates the Director of Sales & Marketing on the negotiation event / progress of each group.
  • Maintain an up to date account and contact database and details in property management system.
  • Ensure comprehensive and up to date knowledge of properties' unique selling points, features, amenities, services and policies.
  • Ensure that MH&R Sales and Marketing Policies and Standard Operational Procedures are adhered to at all times.
  • Attends departmental and communication meeting as requested by Department Head.
  • Administration:

  • Disseminates sales related information to other departments as appropriate.
  • Updates the Director of Sales on the negotiation event / progress of each group.
  • Ensures that the response to any business request is actioned within 24 hours
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
  • Maintain an up to date account and contact database and details in property management system