Desktop Analyst - Dammam
منذ شهر
Job summary
The Desktop Analyst is a key customer service role at Packers Plus focused on providing exceptional customer service experience to internal customers.Responsibilities
- Fully document problem symptoms and capture all relevant system and application information within the company call tracking system
- Independently resolve most problems/questions that arise consult with senior team members or other I/S development staff on unusual or difficult problems
- Recognize problem issues that affect multiple end users work with other I/S departments to prioritize solve quickly
وصف الوظيفة
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