Customer Operations Complaints Officer - Al Kharj, المملكة العربية السعودية - NWC
وصف
communication skills:
Excellent verbal and written communication skills to interact with customers effectively and understand their needs and problems.
effective communication:
Ability to treat customers with kindness and respect, even in difficult situations, and provide solutions to meet their needs.
Analytical thinking:
Ability to analyze complaints, identify the root causes of problems, and propose effective solutions.
Technical knowledge:
Good understanding of the company's products or services to answer customer inquiries and provide support.