Business Risk Manager - Riyadh, المملكة العربية السعودية - Cartier

    Cartier
    Cartier Riyadh, المملكة العربية السعودية

    منذ أسبوعين

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    Permanent
    وصف

    JOB TITLE Business Risk Manager

    REPORTING TO Commercial Director

    LOCATION Riyadh, KSA

    JOB DESCRIPTION:

    MAIN PURPOSE

    This position is in charge of brand specific compliance programs. To assist the brand with the internal control system as it relates to designs, tests and reporting to meet group standard. Reinforce the Internal controls on commercial level and help to implement the internal control framework.

    KEY RESPONSIBILITIES

  • Key responsibility 1 - Boutique Operations and Audit


    • • Support with review and update of Boutique Operations Manual (BOM), co-construction with regional and international teams and adaptation to local market where need be.


    • Ensure Boutique Operations Manual (BOM) is available & updated.


    • Understand routine boutique operation procedures and help to optimize the business workflow.


    • Work hand in hand with boutique management to add efficiency to all controls whilst ensuring perfect risk control.


    • Engage with all Administrative in-boutique positions to elevate understanding, management and governance on all compliance / Business risk topics by organizing regular function meetings.


    • Support to provide monthly & quarterly training to boutiques on control requirements.


    • Ensure all new joiners are given adapted introduction to compliance and to boutique operations during probation and vouch for their literacy on the subject.


    • Follow up on audit findings and provide recommendations to improve control effectiveness at Boutique.

  • Control the Boutique's T&E Costs and the selling expenses, ensure they are following the company policy.
  • Ensure that the rules and requirements in the Security Boutique Manual are applied, Liaise with Regional / Local Richemont Security Manager.
  • Ensure boutique Inventories compliance, monitor their perfect orchestration, reporting, analysis, up to situation rectification.

  • Key responsibility 2 - Investigations
  • Visit retail boutiques/POS, perform Operation Checks (OC), complete related checklists, and give boutique/POS staffs on-site guidance.
  • Prepare and revise the OC reports for boutiques/POS.

  • Key responsibility 3 - Reports Analysis


    • • Prepare analysis based on Daily Sales reports to facilitate the Boutique Operation Checks, such as but not exclusively: Exchanges and refunds, Deposits, high value transactions, price changes, gratuities, reservations.


    • Prepare analysis according to specific requirements such as whistleblowing case, and other boutique issues investigation purpose.

  • Key responsibility 4 – Retail HR Operations support


    • • Commission file review.

  • Monitoring Staff Sales and ensure compliance with Employee purchase guidelines/Quotas.
  • Follow up on training completion related to Compliance topics, Code of conduct, conflict of Interest.
  • Monthly control and monitoring of Leaves, Ensuring the right process is followed to record any type of leave (TIL,AL,SL), extraction of Attendance reports.
  • Monitoring of processes related to PIP, Disciplinary actions, FTE Landing (respecting Budget), System proper allocation of headcount (SAP).

  • Key responsibility 5 - Office Compliance
  • Help to review and evaluate significant business risk and process control effectiveness
  • Participate in business improvement projects, identify key control and draft control workflows

    • QUALIFICATIONS

    Required Experience:

  • Excellent written and verbal communication skills in English and Arabic.
  • Have in-depth knowledge of boutique operations.
  • Ability/experience in handling sensitive/complex matters in a confidential/professional manner.
  • Ability to quickly assess/understand business situations/transactions to determine the high risk areas, susceptibility to fraud, weaknesses, and areas of improvements.
  • Have strong interpersonal communication skills.
  • Integrity and Trust.

    • COMPETENCY REQUIREMENT:

  • Independent, self-driven personality with high integrity.
  • High level of attention to details.
  • Ability to quickly assess and understand business issues in an analytical way and provide solutions.

    • DIMENSION:

  • Headcount supervised : N/A
  • Internal contacts:
  • Strong functional line of reporting with: Finance Team and Commercial Team.
  • Liaise with: Area Sales Managers, Boutique Managers and Staff
  • Work closely with: Marketing & Communications, SDP & VM, PR, Finance and Group Compliance Team.