Customer Service Specialist - Riyadh, المملكة العربية السعودية - Niceone

    Niceone
    Niceone Riyadh, المملكة العربية السعودية

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    دوام كامل
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    Customer Service Specialist duties and responsibilities:
    Providing customer support via telephone, e-mail, voice chat or in-person
    Informing customers about products and services
    Responding to customer questions
    Resolving customer complaints
    Suggesting solutions for common problems
    Preparing documents and reports
    Updating customer database
    Training new customer service agents
    Collaborating with the management team
    Improving overall customer satisfaction

    Customer Service Specialist requirements and qualifications:
    Minimum of a High School Diploma
    Minimum of 1 years of experience in customer service
    Strong computer skills
    Superb verbal and written communication skills
    Strong interpersonal skills
    Excellent customer service skills
    Ability to build relationships with clients
    Strong persuasion skills
    Excellent multi-tasking skills
    Ability to work with others
    Excellent problem-solving skills
    Ability to prioritize tasks
    Ability to work under pressure
    Ability to work in a fast-paced environment
    Flexibility to work shifts
    Ability to meet deadlines

    Desired Candidate Profile




    Education:
    Diploma


    Gender:
    nm


    Nationality:
    Any Nationality