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    Customer Service Executive - Riyadh, المملكة العربية السعودية - Talent Pal

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    وصف

    As a CustomerService Executive at you will be responsible for providingoutstanding customer service to our clients. Your primary role willbe to ensure that our customers needs are met in a timely andprofessional manner and to maintain a high level of satisfactionwith our services.

    Responsibilities :

    • Ensure timely and accurate resolution ofcustomer complaints or issues keeping them informed throughout theprocess.
    • Handle a high volume of calls andemails while maintaining a positive and professionalattitude.
    • Proactively identify and communicateopportunities for improving customer service processes andprocedures.
    • Collaborate with other departmentsto address and resolve customer issues and concerns.
    • Follow up with customers to ensure their needs have beenmet and their concerns have been addressed.

    Qualifications :

    • Provenexperience in a customer service or clientfacing role.
    • Excellent communication skills both verbal and writtenwith a strong command of ...
    • the English language.
    • Strongproblemsolving and conflict resolution skills.
    • Ability to multitask and prioritize tasks in a fastpacedenvironment.
    • Proficient with Microsoft Officeand CRM software

    This job has beensourced from an external job board.
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