أخصائي خدمة العملاء - Riyadh, المملكة العربية السعودية - MENA Business Investment Group

وصف

Customer Interaction:
Respond to customerinquiries via phone, email, chat, or in person in a timely andprofessional manner.
Provide information about products, services,policies, and promotions.


Issue Resolution:
Diagnose and resolvecustomer problems, escalating to higher levels of support whennecessary.
Record details of customer interactions and actionstaken.


Product Knowledge:
Maintain a comprehensive understanding ofthe company's products or services.
Stay updated on newproducts or changes to existing offerings.


Order Processing:
Processcustomer orders, including order entry, verification, andtracking.
Coordinate with other departments to ensure timelydelivery.