Customer Service - Riyadh, المملكة العربية السعودية - Talent Pal

وصف

Customer Service(Fresh)

• Understand the demand ofconsumers to provide timely service and solutions.
• Provide accurate valid and complete information by usingthe right methods/tools.
• Manage consumerqueries and complaints in realtime by offering practical solutionsensuring complete problem resolution.
• Compileindepth data of each customer in a segregated database containingdetailed info about each interaction.
• Workwith the management team to stay updated on product knowledge andbe informed of any changes in company policies.
• Troubleshoot and resolve product issues andconcerns.

Skills

• Adept in using customer relationshipmanagement software to offer the best client services.
• High school or Fresh graduate.
• Proficient in answering phone calls with professionaletiquette and a friendly tone.
• Excellentcommunication and presentation skills.
• Thorough understanding of setting priorities for a taskto comply with the set deadlines and responsibilities.
• Good ...Englishlevel